Since 1999, Voxel has been focused on providing world-class support to our clientele. From big business to small, we deliver our superior technical understanding and personalized care that our customers rely on every day.

If you're a current customer in need of support, simply call our main number at +1 212.812.4190 and hit extension 1 or email support@voxel.net. We're here 24 hours a day, every day of the year.

Global Support For Your Global Hosting

With 2 regional support offices in New York and Singapore, Voxel seamlessly manages your hosting.

We've optimized our customer management so you can receive immediate support regardless of your location. Deal with a single contact, whether your infrastructure lives in Asia, Europe or America.

World-Class Response Time, 24/7/365

Don't get left in the dark. We keep you updated so you know exactly what's going. Our expert support team has an average response time of 5 minutes or less with priority emergency response for serious issues needing immediate attention.

Voxel provides 24 hour coverage, all year long, so we're here for when you need us most.

There's Management, and then there's ProManagement

We've raised the bar for what you should expected from a hosting company. For critical web infrastructure, our ProManaged option adds application-layer management, migration assistance, and Voxel's proactive monitoring to ensure peak performance at all times.